Support
Dedicated support for every merchant, developer and partner on the Stratum gateway.
Onboarding, checkout setup, refunds, payouts and dashboard questions.
Sandbox keys, API errors, webhooks and idempotency.
Banks and payment providers requesting partner access.
Live API and checkout availability.
support@stratumfintech.co.za
Developer documentation
Business hours: Monday to Friday, 08:00–17:00 SAST.